Returns or Exchanges:
-You have 7 days from the day you received your items to review, and if necessary, return or exchange your purchase from the NASP Store.
-Your package must be postmarked no later than 7 days from the delivery confirmation from UPS or USPS.
-It is your responsibility to return the item(s) to NASP Store with tracking confirmation for your return postage.
-NASP Store will send your exchanged item at no charge, one-time (domestic only). Subsequent exchanges are the responsibility of the customer.
-NASP Store will send you your exchanged item(s) within 24 hours of receiving your package. If the item you are looking for is out of stock, we will notify you by email or phone.
We do not accept returns or exchanges if:
- The item(s) have been worn or washed
- The item(s) have been altered
- The item(s) are in any way defective from the original and salable condition
- The item(s) do not have the original tags on them
- The item(s) were a Final Sale item
Please follow these instructions when completing a return or exchange:
- Pack the unworn and unwashed items with email confirmation or original receipt - we cannot exchange or refund without it.
- Please write in detail which items you want exchanged.
- Contact us for a return mailing address at firstname.lastname@example.org.
- For faster processing, please include your full name and order number displayed clearly on or in your package.
NASP Store will processes your return within 48 hours upon receiving your package. Items will be inspected and processed through our returns department. Refunds are not issued for worn, washed or altered items or for items that are marked Final Sale.
Refunds will be issued to the original credit card used for purchase or in the form of store credit. We are unable to switch refunds to a new or different payment method other than what was originally used on your order. Shipping is non-refundable, except in cases of shipping error.
A restocking fee of $5.00 per item is applied for all returned packages.
We always encourage our customers to contact us if you have any questions.
Feel free to reach us any time at email@example.com